Canada Post will soon end door-to-door delivery for 18K homes in Toronto. Is your neighbourhood impacted?

A woman checks for mail at her community mailbox in the Pointe-Claire neighbourhood of Montreal on Friday, Sept. 26, 2025.

Grabbing bills and letters right from the mailbox at your door may soon be a thing of the past for some Torontonians, as Canada Post is starting to transition away from door-to-door delivery toward community mailboxes.

The Crown corporation announced on Thursday they are set to begin preliminary work on ending at-home delivery after meeting with union officials, however they say it will take five years to convert roughly four million addresses to community mailboxes.

Canada Post says they will begin the process in late 2026 when door-to-door delivery will stop for approximnately 136,000 addresesses, 18,000 of which are located in Etobicoke.

Another 30,000 addresses in Ottawa will also be impacted.

In Etobicoke, those with postal codes beginning with M9V or M9W will transition to community mailboxes first. Meanwhile, in Ottawa, the following postal codes will be impacted: K1B, K1G, K1H, K1J and K1K.

The Crown company says converting addresses typically takes months, adding that they will engage with neighbourhoods when they find suitable locations for their community mailboxes to be located.

Canada Post said they will also alert residents of upcoming changes to their mail delivery, promising to keep everyone in the loop as updates come around.

The majority of parcels Canada Post delivers can fit into a community mailbox, the corporation says, but whatever package doesn’t fit or requires a signature will either be delivered to the door or held for pickup at a nearby post office.

These are the 11 other neighbourhoods across Canada that will have to move to community mailboxes first: