Telus Corp. says it is cutting 6,000 jobs.
The cuts were made with "a very heavy heart" and prompted by the "evolving regulatory, competitive and macroeconomic environment," Darren Entwistle, the company's president and chief executive, said.
"Against the backdrop of rapid transformation in our industry and the ways in which our customers want to engage with us, today we are announcing a significant investment in an extensive efficiency and effectiveness initiative across Telus," he said in a news release.
He added that Telus will also offer early retirement and voluntary departure packages.
The company had 108,500 workers at the end of last year, financial markets data firm Refinitiv said.
Telus' plans to reduce its workforce were announced at the same time as the company revealed its second-quarter net income fell almost 61 per cent from the same period last year to $196 million.
The company's net income amounted to 14 cents per share for the quarter ended June 30 compared with 34 cents per share in the same quarter a year earlier.
Yet Entwistle positioned the company's strategy of building out broadband networks, digitizing operations and streamlining costs as "winning."
"Our resilience and ability to embrace change and continuously evolve the way we operate are cornerstones of our Telus culture and will continue to fuel our future success," he said.
His cut comes as telecommunications businesses are striving to streamline their operations as they grapple with regulatory action amid soaring interest rates and stubbornly high inflation.
Fellow telecommunications giant BCE Inc. said in mid-June that it would slash 1,300 positions, including six per cent of its media arm. It blamed the job cuts on a challenging public policy and regulatory environment, raising specific concerns about Bill C-11, the Online Streaming Act, and Bill C-18, the Online News Act.
The Online Streaming Act aims to regulate streaming platforms like Netflix and Disney+ and require them to contribute to the creation and promotion of Canadian content.
The Online News Act, which passed this year, forced Google and Meta to pay news publishers for content they link to on their platforms.
Like Telus and Bell, Rogers Communications Inc. has also taken a closer look at its workforce in recent months.
It told staff in a memo last month that it would offer voluntary departure packages as it worked to eliminate duplication in its businesses following the closure of its deal to buy Shaw Communications Inc.
When the memo was sent, the company did not say how many employees would be affected by the voluntary departure program, but confirmed "a small percentage" left involuntarily since the combination with Shaw.
David Lavery, a former Canadian special forces soldier who helped approximately 100 people flee Afghanistan during the fall of Kabul, has been 'picked up' by the Taliban this week, according to multiple sources who spoke to CTV National News on the condition of anonymity.
With Canada Post workers on strike, many individuals and businesses are facing the challenge of sending and receiving mail. Here are the answers to some of Canadians’ most-asked questions.
Foreign Affairs Minister Melanie Joly says Donald Trump's return to the White House has boosted Canada's influence in the world as other international partners turn to Canada for advice on how to deal with him.
As the country heads into the worst time of year for respiratory infections, the Canadian respiratory virus surveillance report tracks how prevalent certain viruses are each week and how the trends are changing week to week.
The Canada Revenue Agency will be eliminating approximately 600 temporary and contract employees across the country by mid-December.
The two biggest children’s hospitals in Montreal - the CHU Sainte-Justine and Montreal Children's Hospital - are asking the parents to avoid bringing their children to the emergency room if possible due to a surge in patients.
U.S. President Donald Trump's pick of Robert F. Kennedy Jr. for secretary of the Department of Health and Human Services "is an extraordinarily bad choice for the health of the American people," warns the dean of the Brown University School of Public Health.
Despite decades of calls for more attention to patient safety in hospitals, people undergoing surgery still have high rates of complications and medical errors, a new study finds.
Canada's parliamentary budget officer says the federal government is overestimating the impact its new immigration plan will have on the country's housing shortage.
With Canada Post workers on strike, many individuals and businesses are facing the challenge of sending and receiving mail. Here are the answers to some of Canadians’ most-asked questions.
The Canada Revenue Agency will be eliminating approximately 600 temporary and contract employees across the country by mid-December.
The "Roaring Lion" returned to the walls of Ottawa's Fairmont Château Laurier, nearly three years after the historic portrait of Sir Winston Churchill was stolen.
The two biggest children’s hospitals in Montreal - the CHU Sainte-Justine and Montreal Children's Hospital - are asking the parents to avoid bringing their children to the emergency room if possible due to a surge in patients.
Canada's Employment Minister Randy Boissonnault is apologizing after shifting claims of his Indigenous identity came under scrutiny.
Intense flooding that hammered British Columbia's coast last month has led to more than $110 million in insured damage claims.
Three daughters of Malcolm X have accused the CIA, FBI, the New York Police Department and others of playing roles in his 1965 assassination.
Russia told Austria it is suspending gas deliveries from Saturday in a development that signals a fast approaching end of Moscow's last remaining gas flows to Europe.
Travellers aboard a Southwest Airlines flight preparing to leave Denver Friday had to evacuate after a passenger’s cell phone battery caught on fire and caused an airplane seat to catch fire as well.
Mexico’s president lashed out Friday at Moody’s ratings service, after it downgraded the Mexican government’s debt outlook to “negative.”
Even though he won’t be there, U.S. president-elect Donald Trump will loom over talks at two global summits in South America this week.
Biden administration officials are working against the clock doling out billions in grants and taking other steps to try to preserve at least some of the outgoing president's legacy before U.S. president-elect Donald Trump takes office in January.
Canada's Employment Minister Randy Boissonnault is apologizing after shifting claims of his Indigenous identity came under scrutiny.
Canada's parliamentary budget officer says the federal government is overestimating the impact its new immigration plan will have on the country's housing shortage.
Even though he won’t be there, U.S. president-elect Donald Trump will loom over talks at two global summits in South America this week.
Despite decades of calls for more attention to patient safety in hospitals, people undergoing surgery still have high rates of complications and medical errors, a new study finds.
The two biggest children’s hospitals in Montreal - the CHU Sainte-Justine and Montreal Children's Hospital - are asking the parents to avoid bringing their children to the emergency room if possible due to a surge in patients.
Shares of prominent vaccine makers plunged Thursday after U.S. president-elect Donald Trump announced his pick of Robert F. Kennedy Jr. to be the next secretary of the Department of Health and Human Services.
The moon has some new stories to tell. Scientists have published the first detailed analyses of the historic cache of lunar soil and rock that China retrieved from the far side of the moon this year.
Premier Doug Ford's government has signed a $100-million deal with Elon Musk's SpaceX to deliver high-speed internet to remote residents in rural and northern Ontario.
Jenni Gibbons was inspired to become an astronaut at a young age by Canada’s early space explorers, including Roberta Bondar. Now, the Artemis II backup crew member is hoping she can motivate the next generation to look to the stars.
Plenty of people loved Hugh Grant's character in the 1999 rom-com 'Notting Hill,' but Grant is not one of them. He talked about playing William Thacker, opposite Julia Roberts as Anna Scott, during a conversation for Vanity Fair’s 'Scene Selection.'
Toronto's Taylor Swift era is in full swing and fans are making the whole city shimmer with their outfits.
American sisters Lina and My Jae weren't worried about the thousands of dollars they dropped to see Taylor Swift in Toronto.
Canadian Union of Postal Workers said approximately 55,000 workers are striking, claiming little progress has been made in the bargaining process.
The Canadian Real Estate Association says the number of homes sold in October rose 30 per cent compared with a year ago, marking a shift from the market's holding pattern that the association has previously described.
Shares of prominent vaccine makers plunged Thursday after U.S. president-elect Donald Trump announced his pick of Robert F. Kennedy Jr. to be the next secretary of the Department of Health and Human Services.
The ancient Roman Colosseum will be the venue of gladiator fights -- albeit staged -- for the first time in two millennia under a US$1.5 million sponsorship deal with Airbnb that aims to promote 'a more conscious tourism.'
The Australian government's plan to ban children from social media to protect them from harm has won almost universal political support, but keeping them off social media looks far more difficult in practical terms.
The California Insurance Department said four Los Angeles residents were arrested Wednesday, accused of defrauding three insurance companies out of nearly $142,000 by claiming a bear had caused damage to their vehicles.
Running back Brady Oliveira of the Winnipeg Blue Bombers is the CFLs outstanding player.
The world's tallest teenager might have to wait a year to become the world's tallest college basketball player.
Newfoundland and Labrador's return on investment for sponsoring a professional English soccer team was not quite as rosy as previously claimed.
In part two of a three-part series into how thieves are able to drive off with modern vehicles so easily, CTV W5 correspondent Jon Woodward uses a device flagged by police to easily clone a car key.
When a Tesla crashed on Lakeshore Boulevard in Toronto last month, the first people on scene knew there were occupants inside but couldn't immediately get them out.
Almost four out of five Canadian drivers switch to winter tires when the weather calls for them, according to a new survey.
Some Calgary residents caught what appeared to be a meteor streaking across the sky early on Wednesday morning.
Four years ago, Phill Hebb started up 'Phil’s Unique Birdhouses' and since then, they’ve made their way all across Canada and into the United States.
A New Brunswick fashion designer recently won the top prize at a national event for a dress she made using an unconventional material.
Dr. Ronald Weiss, who performed nearly 60,000 vasectomies on Ottawa men, establishing him as the "Wayne Gretzky" of the procedure, has died.
A congestion crisis, a traffic nightmare, or unrelenting gridlock -- whatever you call it, most agree that Toronto has a congestion problem. To alleviate some of the gridlock, the Ontario government has announced it plans to remove bike lanes from three major roadways.
For the second year in a row, the ‘Gift-a-Family’ campaign is hoping to make the holidays happier for children and families in need throughout Barrie.
Some of the most prolific photographers behind CTV Skywatch Pics of the Day use the medium for fun, therapy, and connection.
A young family from Codroy Valley, N.L., is happy to be on land and resting with their newborn daughter, Miley, after an overwhelming, yet exciting experience at sea.
As Connor Nijsse prepared to remove some old drywall during his garage renovation, he feared the worst.
Top officials in both Canada and the United States are pushing for the need to finalize the Columbia River Treaty to manage water flowing between the two countries before the administration change in America.
Intense flooding that hammered British Columbia's coast last month has led to more than $110 million in insured damage claims.
A 21-year-old man is facing nine charges in connection to a robbery investigation in Surrey, RCMP announced Friday.
The FBI has released a new image of Ryan James Wedding, the Canadian ex-Olympian allegedly behind a deadly international drug ring.
A Toronto couple bought two tickets to one of Taylor Swift's tour stops in the city, but unfortunately their love story didn't last and now they're fighting for who gets the seats.
Multiple road closures and adjustments are in effect amid Toronto’s leg of the Taylor Swift era’s tour, including changes to road closure times.
Canada Post workers are on strike after failing to reach a negotiated agreement with their employer.
The Canada Revenue Agency (CRA) says a Calgary man, who served as an executive at a prominent Alberta ski resort, has been sentenced for not paying taxes on more than $350,000 he stole from his employer.
The CPKC holiday train is preparing to hit the road for another year of fundraising across Canada and the next week, with several stops planned in Calgary and throughout southern Alberta.
The Canada Revenue Agency will be eliminating approximately 600 temporary and contract employees across the country by mid-December.
The "Roaring Lion" returned to the walls of Ottawa's Fairmont Château Laurier, nearly three years after the historic portrait of Sir Winston Churchill was stolen.
An Ottawa resident has pleaded guilty to failing to keep a fire under control after a wildfire consumed almost 45 hectares of land on Centennial Lake in Renfrew County.
It’s been one year since Karl Tremblay, the lead singer of Les Cowboys Fringants, died of prostate cancer at the age of 47.
The two biggest children’s hospitals in Montreal - the CHU Sainte-Justine and Montreal Children's Hospital - are asking the parents to avoid bringing their children to the emergency room if possible due to a surge in patients.
The successor to Valérie Plante will be announced next spring. Projet Montreal said the party's nomination race to find a new leader will open on Dec. 9 and run through Jan. 31, 2025.
An Edmonton woman was charged in the drowning of a five-year-old girl last month.
A mother and her young daughter were abducted by a family friend in Viking, Alta., on Wednesday, RCMP said.
Canada's Employment Minister Randy Boissonnault is apologizing after shifting claims of his Indigenous identity came under scrutiny.
Thousands of Canada Post workers officially hit the picket lines Friday morning after negotiations with the Crown corporation on a new contract failed to be met by the strike deadline.
As the Nova Scotia election campaign continues, the Liberals are promising to “deliver a better deal on housing.”
Nova Scotia welcomed more than 350,000 cruise ship passengers via the port of Halifax and more 210,000 through the port of Sydney in 2024, the Halifax Port Authority said.
A Manitoba-based pool manufacturer has been charged with multiple counts of fraud following a lengthy investigation by RCMP.
A Winnipeg driver was in the right place at the right time when a paratransit van caught fire Thursday morning.
Oh, to be a Manitoba sports fan these days, with the Blue Bombers back yet again in the CFL Grey Cup -- and now the NHL's high-flying Jets are stomping all comers and breaking records.
Regina voters in two wards made history Wednesday night, electing two women of colour to serve on council for the first time in the city's history.
Two men have been arrested and charged with second-degree murder following the investigation of a homicide that occurred on June 1 in Regina.
The Regina Pats will play the franchise's 5,000th regular season game Friday night when they face the Wheat Kings in Brandon.
Canadian Union of Postal Workers said approximately 55,000 workers are striking, claiming little progress has been made in the bargaining process.
The FBI has released a new image of Ryan James Wedding, the Canadian ex-Olympian allegedly behind a deadly international drug ring.
In part three of a CTV W5 investigation into how car thieves are able to drive off with modern cars so easily, correspondent Jon Woodward accompanied York Regional Police on a bust to find clues in one vehicle.
Here are the headliners for the 2025 Country Thunder Saskatchewan music festival in the Craven Valley.
Saskatoon firefighters responded to a garage fire on the 100 block of Avenue U South Thursday night.
Canadian Union of Postal Workers said approximately 55,000 workers are striking, claiming little progress has been made in the bargaining process.
Newly released documents show the Royal Canadian Mounted Police collected wreckage after an unidentified object was shot down over Lake Huron in February of last year.
A 72-year-old from Blind River has been charged with multiple counts of sexual assault involving a victim under the age of 16.
A motorcycle driver who sustained serious injuries in a crash on Manitoulin Island on Thursday evening was airlifted to Sudbury hospital.
An SIU report released on Friday has cleared London police of wrongdoing in the death of an 18-year-old man following a confrontation on the evening of July 16.
A couple in the Middlesex County village of Kerwood, west of London, says their neighbourhood has so many cats that it’s negatively impacting their quality of life - they say that their township, Adelaide Metcalfe, is allowing the problem to get worse.
On Nov. 7, members of the London police Guns and Gangs Section and the Emergency Response Team, used warrants to enter addresses and vehicles on Pall Mall Street, Falcon Street and Adelaide Street north.
Chris Forrester’s mother took the witness stand on Friday in the second-degree murder trial of a man accused of killing her son three years ago.
On Friday, Nottawasaga OPP officers successfully captured a two legged friend along Concession Road 4 in Adjala-Tosorontio.
One person was left with signs of hypothermia after being rescued from Kempenfelt Bay in the early hours of the morning.
A memorial stone and oak trees have been protected from excavation along the corridor where the two-lane highway is expanding to four in Kingsville.
The federal government has expanded a security program that aims to fight hate crime.
Two men who were arrested in connection to violent armed robberies are facing additional charges.
Intense flooding that hammered British Columbia's coast last month has led to more than $110 million in insured damage claims.
A Nanaimo nurse has agreed to a seven-day suspension for accessing patient records without authorization.
Ride-hailing giant Uber says it plans to expand its service area to cover all of British Columbia next year, and it's looking for drivers to help it do so.
British Columbia's independent police watchdog has cleared officers of wrongdoing in a crash where three people were killed south of Kamloops in July of last year.
A B.C. woman who stole more than $14,000 in volunteer-raised funds that were supposed to be spent on school supplies and programs – including hot meals for vulnerable kids – won't spend any time in jail.
The emergency department at South Okanagan General Hospital in Oliver, B.C., will be closed for 31 hours this weekend, the second such closure in a week and the third since the start of November.
Lethbridge police say charges have been laid against five people in connection with a high-risk incident that unfolded at a motel on Thursday.
With Christmas fast approaching, MyCityCare's annual Shop of Wonders officially opened for the season Thursday.
Lethbridge business owners and organizations are being reminded the deadline for the annual waste diversion report is just around the corner.
After receiving reports of a dangerous and erratic driver, police in Sault Ste. Marie charged the driver of a vehicle on Highway 17 this week.
Members of the public are being asked to avoid the 2100 block of Queen Street East in Sault Ste. Marie on Friday.
On Monday, city council in Sault Ste. Marie will vote on a proposal that would see the quick demolition of the former hospital site, part of a larger plan to redevelop the area.
Newfoundland and Labrador's return on investment for sponsoring a professional English soccer team was not quite as rosy as previously claimed.
Police in Newfoundland say a man was electrocuted Saturday by a downed power wire about 10 kilometres north of St. John's, N.L.
On Thursday morning, Dave Penny officially ended a suggested hundred-day isolation period that followed his diagnosis and stem cell treatment for non-Hodgkin's Lymphoma. On Thursday night, Penny returned to a stage at a downtown St. John's bar, regaling a small crowd with songs and stories with a distinctive Newfoundland flair.
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