TORONTO -- The Royal Bank is backing off on its plan to charge customers a fee to make credit card, loan and mortgage payments under certain circumstances.
The big bank says it has listened to client feedback and reversed its original decision to include those transactions in a customer's monthly limit of free debit transactions.
The change means mortgage and loan payments, investment contributions and credit card payments will not count towards a customer's monthly limit.
Customers who have accounts with unlimited debit transactions would not have been affected.
Royal Bank was widely criticized for the new charge that was part of a broader change to the fees it charges customers.
The NDP has called on Ottawa to ban so-called "pay-to-pay" fees by Canada's big banks.
